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Effective Date: DEC 15, 2026
Last Updated: October 20, 2025
At AutomAPI (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, platform, APIs, dashboards, and services (collectively, the “Service”).
By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use the Service.
We collect information to provide and improve our Service. The types of information we collect include:
This includes information you voluntarily submit when creating an account, using the Service, or interacting with us, such as:
Full name
Email address
Phone number
Business name and address
Billing and payment information
Contact preferences
When you access the Service, we automatically collect certain data about your use and device, including:
IP address
Device type and operating system
Browser type
Pages visited and time spent
Interactions with APIs and webhooks
Logs and diagnostics
Why we collect this: To operate, maintain, secure, and optimize the Service. (PayPro Global)
We use your data for the following purposes:
To provide, maintain, and improve the Service
To process and deliver your requests and communications
To personalize your experience and support your account
To send administrative and transactional messages
To send marketing communications (with your consent, where required)
To analyze usage trends and usage patterns
To protect against fraud and misuse
To comply with legal obligations
Some of these uses are required to fulfill our contractual obligations to you.
AutomAPI may integrate with third-party platforms like the WhatsApp Business Platform, which have their own privacy practices. WhatsApp’s own privacy practices describe how they collect and use information related to the WhatsApp services, including data for business messaging. (WhatsApp.com)
When connecting to WhatsApp APIs, we may receive or process certain metadata related to messages (such as event triggers and webhook activity) but we do not store message content unless explicitly instructed by you for functionality (e.g., analytics). Any such collection will be clearly disclosed and controlled by your account settings.
Where required by applicable law (such as GDPR), we rely on one or more of the following legal bases to process your personal information:
Performance of a contract (providing the Service)
Your consent (for marketing communications)
Compliance with legal obligations
Legitimate interests (such as security and analytics)
We use cookies, web beacons, and similar technologies to operate and improve the Service, understand user behavior, and provide personalized experiences. You can control cookie preferences through your browser settings.
We do not sell your personal information. However, we may share your information with:
Third-party companies who help us operate, analyze, secure, and improve the Service (e.g., hosting, payment processors, analytics, support tools).
We may disclose information to comply with law, enforce policies, protect rights, or respond to claims or emergencies.
In connection with a merger, acquisition, financing, or sale of assets.
We retain your personal information only as long as necessary to:
Provide and maintain the Service
Comply with legal obligations
Resolve disputes
Enforce our agreements
If you close your account, certain data may be retained for a limited period for legal, security, or analytical reasons.
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. This includes encryption, access controls, and regular security reviews. (clientwindow.com)
However, no internet service can be 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have rights over your personal data, such as:
Access your data
Correct or update inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent (where applicable)
To exercise your rights, please contact us at the contact details below.
Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have collected personal data of a minor without parental consent, we will delete it promptly.
Your personal information may be processed outside your home country, including in jurisdictions with different data protection laws. When doing so, we ensure that appropriate safeguards are in place.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the “Last Updated” date and, where appropriate, via in-app or email announcements.
If you have questions about this Privacy Policy, or want to exercise your privacy rights, contact:
AutomAPI
Email: privacy@automapi.com
Website: https://automapi.com
As required by WhatsApp/Meta policies, businesses using WhatsApp integrations must publish a clear privacy policy that outlines data collection, usage, sharing, and user rights. This policy is provided to support that requirement. (WhatsApp.com)